My Work Experience


This page contains details of my previous work experience.


All of my previous experience has included customer service, and taking on multiple roles within a business.


I took on extra positions in my previous jobs to expand my knowledge and skill base, as well as to ease pressure on other employees.

My Portfolio


All of my work (excluding private projects) can be found on my Github profile or on the Portfolio page.


This link will take you to my Github Profile.


All repositories contain detailed summaries and visual examples of the project.

Wintec Hamilton City


April 2024 - Current


  • Service Desk Agent
  • Phone Support

Responsibilities


Service Desk Agent:

  • Frontline Customer Service.
  • Informed Problem Solving.
  • On-Site Tech Support.



Phone Support:

  • Frontline Customer Service.
  • Account Management.
  • Remote Tech Support

Warehouse Stationery Hamilton City


November 2023 - Current


  • Christmas Casual
  • Furniture Specialist

Responsibilities


Christmas Casual:

  • Frontline Customer Service.
  • Sales and Inquiries.
  • Customer Needs Assessment.



Furniture Specialist:

  • Specialist Customer Service.
  • Long Term Client Communcations.
  • Customer Needs Assessment.

Wintec Hamilton City


January 2023 - June 2024


  • Private Tutor
  • Group Tutor

Responsibilities


Individual Tutoring:

  • Individual Lesson Planning.
  • Professional Communications.
  • One To One Teaching.



Study Group:

  • Large Group Management.
  • Group Based Teaching.
  • Class Lesson Planning.

Countdown Te Rapa


November 2019 - April 2020


  • Longlife Assistant (Nightfill)
  • Deli Supervisor (Temporary)

Responsibilities


Deli Supervisor:

  • Food safety checks.
  • Staff coordination.
  • Customer service.



Longlife Assistant:

  • Stocking shelves.
  • Next-day preparations.
  • Customer Service

New World Morrinsville


January 2019 - July 2019


  • Grocery Assistant (Day Shift)
  • Multiple On-Call Positions (Other Departments)

Responsibilities


Grocery Assistant:

  • Stocking shelves.
  • Stock cycling and storage.
  • Customer service.



On-Call Positions:

  • Deli assistant.
  • Holiday bakery assistant.
  • Liqour assistant.

The Village Kitchen Morrinsville


March 2018 - July 2018


  • Waiter and Bar Staff
  • Kitchen Hand and Entree Cook

Responsibilities


Waiter and Bar Staff:

  • Customer service.
  • Point of sales.
  • Beverage preparation.



Kitchen Hand and Entree Cook:

  • Entree preparation.
  • Kitchen cleanup.
  • General kitchen assistance.